Privacy Policy
Your privacy matters to us. This comprehensive policy explains how halytronivex collects, uses, and protects your personal information while you explore financial education with us.
Information We Collect
We collect information you provide directly to us when creating accounts, enrolling in courses, or contacting our support team. This includes your name, email address, phone number, and educational preferences.
Personal Information
- Contact details including name, email, and phone number
- Educational background and learning objectives
- Payment information for course enrollment
- Communication preferences and feedback
Technical Information
We automatically collect certain technical information when you visit our platform, including IP addresses, browser types, device information, and usage patterns. This helps us improve our educational platform and ensure optimal performance across different devices.
We never collect sensitive financial account information or passwords. Our educational platform focuses on teaching financial concepts without requiring access to your personal financial accounts.
How We Use Your Information
Your information helps us provide personalized financial education experiences. We use your data to customize course recommendations, track your learning progress, and communicate important updates about your educational journey.
Educational Services
- Delivering course content and tracking completion progress
- Providing personalized learning recommendations
- Issuing certificates and maintaining educational records
- Facilitating communication between instructors and students
We also use aggregated, non-identifying information to improve our course offerings and understand learning patterns. This research helps us develop better educational content for future students while maintaining your privacy.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we may share limited information in specific circumstances to provide our educational services effectively.
Service Providers
We work with trusted service providers who help us operate our platform, including payment processors, email service providers, and cloud hosting services. These partners are contractually required to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information if required by Canadian law, court order, or government regulation. We'll notify you of such requests unless prohibited by law.
Your Rights and Choices
Under Canadian privacy laws, including PIPEDA, you have several rights regarding your personal information. We're committed to honoring these rights and making it easy for you to control your data.
Access Your Data
Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your profile settings.
Delete Your Account
Request deletion of your account and associated personal data, subject to legal retention requirements.
Communication Preferences
Control what types of emails and notifications you receive from us through your account preferences.
To exercise any of these rights, contact our privacy team at info@halytronivex.com. We'll respond to your request within 30 days as required by Canadian privacy law.
Data Security and Retention
We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include encryption, secure servers, and regular security audits.
Security Measures
- SSL encryption for all data transmission
- Secure cloud storage with backup systems
- Regular security assessments and updates
- Limited access controls for staff members
Data Retention
We retain your personal information only as long as necessary to provide our educational services or as required by law. Course completion records may be kept for seven years to maintain certification validity, while marketing communications are deleted within two years of account closure.
International Data Transfers
While halytronivex operates primarily in Canada, some of our service providers may process data in other countries. When we transfer personal information outside Canada, we ensure adequate protection through contractual safeguards and compliance with applicable privacy laws.
We only work with service providers who demonstrate strong privacy practices and agree to protect your information according to Canadian standards, regardless of where the processing occurs.
Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience and understand how you interact with our educational content. These small data files help us remember your preferences and provide personalized recommendations.
Types of Cookies
- Essential cookies that enable core website functionality
- Analytics cookies that help us understand user behavior
- Preference cookies that remember your settings
- Marketing cookies for relevant course recommendations
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit some features of our educational platform.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform at least 30 days before the changes take effect.
Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy regularly to stay informed about how we protect your information.
The most current version of this policy will always be available on our website with the effective date clearly displayed.
Privacy Questions?
Email: info@halytronivex.com
Phone: +1 (289) 501-7040
Address: 1190 Rue Principale E, Sainte-Agathe-des-Monts, QC J8C 1L8, Canada
Our privacy team typically responds to inquiries within 2 business days. For urgent privacy concerns, please call during business hours.